Privacy Policy

Effective / last updated: 24 August 2026

LN Pharmaceuticals, operating the LN Ayurveda website at lnayurveda.com, respects customer privacy. This policy describes the personal information used to operate the website, process orders and payments, deliver products and provide customer support.

Information We May Collect

When you browse the website, place an order, make a payment or contact us, we may receive information such as your name, mobile number, email address if provided, billing/delivery address, order details, payment transaction/reference information, customer-support communications and basic technical information required for website security and operation.

How We Use Information

We use information to process and fulfil orders, confirm payment status, arrange delivery, communicate transaction or support updates, handle refund/replacement requests, prevent fraud or misuse, maintain transaction and accounting records, improve website operation and comply with applicable legal or regulatory obligations.

Payment Providers

When you choose an online payment method, necessary transaction information is shared with or received from the payment service provider so that the payment can be initiated, authenticated and its status verified. The provider handles sensitive payment credentials under its own security and privacy practices.

Courier and Service Providers

Necessary order and contact information may be shared with courier/logistics providers and other service providers only to the extent reasonably required to deliver the order, operate the website, provide support or comply with law.

Cookies and Technical Data

The website may use browser storage, cookies or similar technical mechanisms needed for cart functionality, account/session operation, security and website performance. These technologies may store cart or session-related information on your device.

Retention

Transaction, order and support information is retained for as long as reasonably necessary for fulfilment, customer support, accounting, fraud prevention, dispute handling and legal/regulatory requirements. Information that is no longer reasonably required is deleted, anonymized or retained only where required by law.

Security

We use reasonable administrative and technical safeguards appropriate to the nature of the information handled. No internet service can guarantee absolute security, so customers should also protect their devices, passwords, OTPs and payment credentials.

Your Requests

You may contact LN Pharmaceuticals to ask questions about personal information associated with an order or to request correction of inaccurate customer information, subject to identity verification and applicable record-retention requirements.

Policy Updates

This policy may be updated when our website, services, payment arrangements or legal obligations change. The effective/last-updated date above identifies the current published version.